--- title: Advocato | Your Personal Health Advocate description: Advocato connects you with a Personal Health Advocate for seamless healthcare navigation, expert support, and cost-saving tools, making healthcare easier and less stressful. --- [![Full Color Primary Logo_Crop](https://news.medmutualprotect.com/hubfs/Full%20Color%20Primary%20Logo_Crop.png)](mailto:advocato@medmutual.com) - [Our Solution](https://news.medmutualprotect.com/advocato-your-personal-health-advocate#products) - [Contact Us](mailto:advocato@medmutual.com) # One Trusted Resource for Everything Health- Related [LEARN MORE](mailto:advocato@medmutual.com) ![Atlas 7.26 (1)-1](https://news.medmutualprotect.com/hubfs/Atlas%207.26%20(1)-1.png) ## Easy Access.  **Anytime you need it.** With Advocato, you don't have to figure things out on your own. You're connected to a dedicated Personal Health Advocate who helps you: - Understand your benefits and coverage - Find doctors, specialists, and high-quality care - Schedule appointments and coordinate care - Resolve billing, claims, and insurance issues - Research treatment options and costs - Get answers to medical and clinical questions ![accent line](https://news.medmutualprotect.com/hubfs/web/2026%20Nurture%20Campaign/accent.svg) ### Your Personal Health Advocate does the legwork for you, saving time, reducing stress, and making healthcare easier to manage. #### Getting help is simple and convenient. Help is always within reach through phone, live chat, email or messaging, or through website or mobile app. #### Access the app or website anytime. Through the app or website, seek advice from experts, track your cases, receive personalized health alerts, upload documents, and more! #### Support is available when you need it. Support is available 24/7 and in 250+ languages, so help is always within reach. #### Seamless healthcare experience. Your healthcare in one seamless experience. You have one place to turn for answers and support when you need it most. ## What is Advocato? **Advocato** is a healthcare navigation and claims concierge solution, designed to be a one-stop resource, helping you navigate benefits, find care, resolve claims, and save money, all with the guidance of a Personal Health Advocate. Healthcare shouldn't feel like something you have to figure out alone. Between confusing coverage, hard to reach providers, and bills that never seem to add up, most people are left to navigate a complicated system with no one in their corner. Advocato exists to change that! ![health-support-icon](https://news.medmutualprotect.com/hubfs/health-support-icon.svg) ### Quality Care Access to quality providers and guidance through complex health decisions ![Frame 3](https://news.medmutualprotect.com/hubfs/Frame%203.svg) ### Easy Access Real help, and fast, no hold music or dead ends ![member-approved-icon](https://news.medmutualprotect.com/hubfs/member-approved-icon.svg) ### Better Understanding Clear answers about your coverage, your bills and your options ## How It Works We bring Advocato to life through a set of trusted partners, each bringing specialized expertise. The healthcare advocacy services are powered by **Health Advocate** and complimented by discounted lab services through **DirectLabs** and prescription savings through **Elixir**. The Advocato membership brings expert support and cost-saving tools into a single, easy-to-use service.     **Health Advocate** One-on-one help with claims, providers, and navigating your care backed by 25+ years of experience serving 12M+ members.   **DirectLabs** Discounted lab testing at thousands of certified locations nationwide.   **Elixir Prescription Discount Program** Save on prescriptions at over 55,000 pharmacies nationwide. #### **Health Advocate Services** A Personal Health Advocate works on your behalf to navigate and lessen the confusing burden of the healthcare and insurance landscape. Health Advocate services include three core products: Advocacy, Medical Bill Saver and Quality Provider Connect.   **Advocacy** Health Advocate, the nation's leading health advocate company, helps members and their families navigate the health care and health insurance systems. Health Advocate offers a range of comprehensive services to help members with clinical and administrative issues involving their medical, hospital, dental, pharmacy and other health care needs, saving members time and worry.   **Medical Bill Saver** The Health Advocate Medical Bill Saver service gives members access to skilled negotiators who can help lower their out-of-pocket costs on medical bills not covered by insurance. Members could save hundreds, even thousands, of dollars.   **Quality Provider Connect** Health Advocate's Quality Connect Provider Match is a self-service digital feature that enables members to search for high-quality providers using quality, cost, patient satisfaction, network participation and personal preference information to help make informed healthcare decisions. It is available through the Health Advocate member portal. [Learn More](mailto:advocato@medmutual.com) ## Notice of Early Access Release: Help Us Shape the Future of Advocato! #### Advocato is being introduced through an early access release as we continue to enhance and refine the member experience. Members who enroll may be invited to provide feedback through surveys or other channels. This feedback will help us improve Advocato and shape future enhancements. #### **Share your feedback:** [Email Us](mailto:advocato@medmutual.com) **THIS PLAN IS NOT INSURANCE** and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is at advocatohealth.solutionssimplified.com. A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund. Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.   [Privacy Policy](https://www.medmutualprotect.com/About-Us/Website-Privacy) | [Terms of Use](https://www.medmutualprotect.com/About-Us/Legal-Terms-of-Use)